Privacy policy

This Privacy Policy explains how BloomCraft collects, uses, stores, protects, and discloses your personal information when you visit and shop on our official website. This policy applies to all users of this site. By accessing and using our website, you fully agree to the terms of this Privacy Policy.

1 Information We Collect

We only collect necessary personal information submitted voluntarily by users, including but not limited to: your name, shipping address, contact phone number, email address, order records, payment related information, and website browsing behavior data. We will not actively collect sensitive personal information without user authorization.

2 Use of Information

The collected personal information is only used for: processing and delivering your orders, providing after-sales service and customer support, verifying user identity, optimizing website functions and product services, sending order notifications and logistics reminders, and answering customer consultation messages. We will not sell, rent, or transfer your personal information to any third parties for commercial purposes without your explicit consent.

3 Information Protection

We adopt industry-standard encryption technology and secure server systems to protect your personal data and payment information, prevent information leakage, tampering, and loss. All internal staff have strictly abide by data confidentiality management regulations. We will take reasonable security measures to ensure the safety of user information.

4 Cookie Policy

Our website uses Cookies to optimize browsing experience, record user browsing preferences, and analyze website operation data. You can adjust the Cookie permission settings through your browser. Disabling Cookies may affect part of the website’s functional experience.

5 Information Disclosure

We only disclose user information when required by legal regulations, judicial procedures, or government official requirements, or with the user’s independent authorization.

6 User Rights

You have the right to view, correct, and apply for deletion of your personal information stored on our website. If you have any questions about our privacy protection rules, please contact our customer service via official email.